MERXIATHE ART OF A WARMER ROOMTerms and Conditions
About these terms
These terms apply to use of merxia.art and purchases from Merxia. For questions, contact support@merxia.art or +1 (508) 655-4800. Our business address is 1245 Worcester St, Natick, MA 01760, United States.
Products and prices
Prices are listed in USD. Review the selected item, dimensions, materials, color and power connection before purchasing. Images show the intended product design; screen settings and lighting may affect perceived color. Product prices and details may be updated, and the checkout summary sets out the amounts presented for your transaction.
Payment authorization and order acceptance
When submitting payment through an enabled payment method, you authorize the stated total for that transaction. A request to purchase does not by itself establish that payment has completed or that an order has been accepted. Order acceptance and payment status depend on the confirmation provided for the transaction. If you are unsure of a transaction status, contact us before trying again.
Shipping
Free standard shipping is offered throughout the 50 United States. Estimated handling is 1–2 business days and transit is 3–4 business days after dispatch. Read our Shipping Policy for the fixed daily cutoff and calculation rules. Estimates are not guaranteed arrival dates.
Returns and refunds
You may request a return within 30 days of delivery. Our Return & Refund Policy sets out return conditions, shipping cost responsibility, authorization and refund timing. No restocking fee applies.
Customer support
For product, payment, order, delivery or return questions, contact support@merxia.art. Include an order number when one is available. Do not send full card numbers or security codes by email.