Complimentary shipping across all 50 United States · 30-day return requests
MERXIA / CUSTOMER CARE

Privacy Policy

Information you provide

We may receive your name, contact information, shipping and billing addresses, order details, and information you provide when requesting customer support. Payment information is handled through the payment services used for the transaction.

How information is used

We use information as necessary to process payments, fulfill orders, arrange delivery, manage returns and refunds, respond to customer requests and meet applicable obligations.

Service Providers and Partners

We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services.

Browser storage

The website uses browser local storage to retain cart items and their selected product options between visits. See our Cookie Policy for details. We do not add marketing analytics or advertising trackers to this website.

Your information and requests

You may contact support@merxia.art to ask about your personal information, request a correction or deletion, or raise a privacy question. Requests are considered in accordance with applicable requirements and any information needed to complete or document transactions. We retain information only as needed for the purposes for which it is handled and applicable obligations.

Contact

Merxia, 1245 Worcester St, Natick, MA 01760, United States. Email: support@merxia.art. Phone: +1 (508) 655-4800.

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